As Salesforce Administrator, you’ll play a vital role at Smplicity Consulting. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback and designing best practice solutions. Our Salesforce user experience is of great importance to us, therefore the Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.

We are looking for someone with a strong understanding of the Salesforce platform and a desire to keep learning. The Salesforce Administrator should be comfortable liaising with users and enjoy learning new business processes in order to translate them into technical solutions.

Responsibilities:

  • Responsible for configuration, design, functionality, and end-user support of the Salesforce.com platform.
  • Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, triggers, custom workflows, approval processes, installed packages, etc. within Salesforce.com.
  • Maintain user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules, and Security).
  • Establish and implement change control and best practices with regard to system maintenance, configuration, development, testing, data integrity, etc.
  • Engage with business stakeholders to gather & analyze requirements and propose solutions that leverage Salesforce functionality. Translate approved solutions into actionable deliverables, ensuring high levels of quality, accuracy, and process consistency.
  • Manage data imports, database de-duping, and cleanup.
  • Manage the integration of applications connected to Salesforce.com, including but not limited to Salesforce CPQ (SteelBrick), Marketo, DocuSign, Xactly, etc.
  • Identify production risks and areas for improvement; prioritise, design, and facilitate successful implementation and adoption of new processes.
  • Support the Business Operations team in cross-functional projects and strategic changes to systems and processes.
  • Collaborate with Business Operations, Information Technology, and other business stakeholders to drive high levels of data integrity and operational reliability of our standardized business analytics, tools, and processes.
  • Develop and implement training for end-users. Create and maintain all training materials and guides for processes related to Salesforce.com business applications.

Desired Skills & Experience:

  • Bachelor’s Degree
  • 3+ years of experience developing on Salesforce.com platform.
  • Demonstrated experience in developing custom objects, workflows, validation rules, and triggers in SFDC.
  • Ability to identify areas for process improvement and recommend/implement solutions.
  • SFDC Advanced Administration Certification.
  • Proven creativity and problem-solving skills; ability to work around obstacles and solve problems with minimal direction.
  • Strong understanding of data structures and data modeling.
  • Ability to develop effective relationships with business users, technical staff, and executive management.
  • Strong organizational/time management skills; ability to prioritize work and meet deadlines in a fast-paced environment.
  • Excellent written and oral communication skills.
  • Strong work ethic, hands-on, with a customer service mentality.
  • Flexible with a demonstrated ability to embrace change.
  • Experience with SF1 mobile configuration, Apex programming, Visualforce pages, and Data Loader preferred.

Why Join Us?

  • Modern compensation, benefits, and career plan practices
  • Annual Performance Appraisal
  • Yearly Performance Bonus based on the company performance
  • Employee training and sponsored certifications
  • Birthday Day Off
  • Only 3 months probation period (Hired directly as a confirmed employee if you excel in our interview process)
  • 100% remote working
  • Employee Rewards and Perks

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