New Salesforce Flow Features to explore in Spring ’21
Salesforce Spring '21 Release has made substantial improvements that [...]
Announcing the Smplicity Webinar Series
Over the last few years at Smplicity, we have [...]
Smplicity Virtual Open Office
We are excited to launch Smplicity’s very first Virtual [...]
How to Communicate with Customers During Times of Crisis
As the saying goes, “Communication is key”. In these times of crisis, how to communicate is key. The success of any business is being customer-centered and ensuring that the customer gets valuable returns on the investment made.
Good Qualities of A Salesforce Admin
How do you know who are the right Admins and who will help you get the most out of your investment in a Salesforce CRM system?
Traits of a great Managed Service Firm
A Managed Service Provider (MSP) can prove to be the ultimate ally for small and medium businesses and larger organizations as well. They are the guardian angels who look at your business from an expert lens, bringing by recommending and implementing time-saving solutions, automatically causing your costs to decrease and your processes to improve and develop.
10 Ways to Succeed with your CRM
A CRM is an efficient tool which can set your business up for success. It needs to be used efficiently and optimised adequately to deliver the best results possible.
Most common mistakes you are making with Salesforce
Imagine using a fork to eat spaghetti, but using it the wrong way round. It might take longer than expected, and much more effort.