Strategic Salesforce services
Activities
- Improvement workshops
- Investigation/Planning work
- Project implementation
Value
- On demand SF capability for larger solution work
Commercial Arrangement
- Case by case project effort and timeline
The best processes are never static. Your business is always evolving and so are the tools you are using. Salesforce is a dynamic environment in which new occurrences, plugins and developments are ongoing.
We’ll analyse your business requirements as they evolve and keep designing, building, and testing new solutions to enable your business growth. Everything will be mapped to the changes in your business so your processes are always optimised to deliver the best results.
Activities
- Analysis of business requirements
- Design, build, test of solutions
Value
- Provides SF improvement capability
- Enables easy adjustments of work delivered based on business priority
Commercial Arrangement
- Agreed capacity of days
- Delivered in an even manner over agreed period
We provide support for your Salesforce CRM operations to ensure that you continue to get the ROI from your system and implement smaller changes for improvements and evolution.
We’ll oversee the efficiency of all technical aspects of Salesforce for your business, ensuring problems are dealt with as they arise and all technical admin – from setting up user profiles to installing updates – is taken care of. Everything about the platform – from the database storage to user access to accurate reporting – will be in expert hands.
Activities
- User support/Issue resolution
- User admin
- Housekeeping
- Regular tasks e.g. Price book mass updates
Value
- Ensures business operations are not interrupted
Commercial Arrangement
- Fixed no of days per month
- Min 3 month term; longer terms preferable